I'm sure both of the people who were interviewed, gave an accurate accounting of their story but as is so often the case, "outsiders" just don't get the subtleties of the religion the way we do and consequently, their report was a bit off.
I think there was enough information presented for the average JW to put two and two together and know what happened but they'll likely choose to chalk it all up to "Apostate lies".
Even though the story was a bit skewed, articles like this one are an embarrassment to JW's even if the average "worldly" person will ignore it or will forget about it 5 minutes later.
The main thing is that the public is little by little being made aware of the practice of shunning and the ban on the use of blood for medical purposes. In the past, former JW's were voiceless and had to fade by the thousands into the wild blue yonder.